Customer Maintenance & Supplier Maintenance

Our company has about one thousand customers and has provided zero-defect products as the goal to improve themselves for a long time as the world’s top 500 such as BYD, CATL, ABB, Schneider, Emerson, and other first-class suppliers.

Our company has powerful ERP and APS software for order scheduling, has an emergency order scheduling process, and can respond quickly to customers’ unexpected orders anytime.

If customer complaints are found, we will contact customers in time, provide rapid technical support, strive to solve problems, and provide 8D reports for continuous improvement.

Our company selects suppliers every year. Several suppliers will supply our essential materials at the same time. They must provide ISO9001, ROHS, REACH, and other information and should provide a sample inspection report. Our company conducts annual audits and performance appraisals on suppliers every month.